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Terms of Use

1. Acceptance of these Terms

​1.1 These Terms of Use (“Terms”) govern your access to and use of this website and any related services (together, the “Services”).  

​1.2 This website is operated by Basha Technology Solutions LLC, a limited liability company registered in Sharjah Media City (Shams) Free Zone, Sharjah, United Arab Emirates, with Trade License 2324031.01 . having its registered office at Sharjah Media City, Sharjah, UAE (“Basha Technology Solutions LLC”, “we”, “us”, or “our”). 

​1.3 By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services. 

2. Eligibility and account registration

​2.1 You represent that you are legally capable of entering into binding contracts under the laws of your jurisdiction.  

​2.2 Where an account is required, you must provide accurate and complete information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. 

3. Use of the Services

​3.1 You agree to use the Services only for lawful purposes and in accordance with these Terms and applicable UAE laws and regulations. 

​3.2 You must not:  

    • use the Services in any way that could damage, disable, overburden, or impair them;  
    • attempt to gain unauthorized access to any part of the Services or related systems;  
    • use the Services to upload or transmit any harmful code, offensive content, or content that violates third‑party rights 
    • use the Services or any AI Features to generate or disseminate content that is unlawful, defamatory, discriminatory, hateful, or misleading (including synthetic content that could be mistaken for genuine human communications or official statements);
    • attempt to extract or infer our models’ underlying weights, source code, or proprietary training data
    • use output from the AI Features to develop or train competing models or services, unless we expressly agree in writing

4. Subscriptions, pricing, and payments

​4.1 Where we offer paid plans or subscriptions, details of the applicable fees, billing cycles, and features are displayed on the website or in a separate order form.  

​4.2 By subscribing or purchasing, you authorize us or our payment processors to charge the applicable fees and taxes using your selected payment method.  

​4.3 Unless otherwise stated, fees are non‑refundable, except where required by applicable law or where we expressly agree in writing.

5. Intellectual property

​5.1 All content and materials on the Services, including software, logos, trademarks, text, graphics, and other assets, are owned by or licensed to Basha Technology Solutions LLC and are protected under applicable copyright and trademark laws. 

​5.2 You are granted a limited, non‑exclusive, non‑transferable, revocable license to access and use the Services for your internal business or personal purposes, as applicable, subject to these Terms.  

​5.3 You must not copy, modify, distribute, sell, lease, or create derivative works from any part of the Services, except as expressly permitted in writing by us. 

6. User content

​6.1 If you upload, submit, or otherwise provide content or data to the Services (“User Content”), you grant us a worldwide, non‑exclusive, royalty‑free license to host, use, process, display, and transmit such User Content solely for the purpose of providing and improving the Services. 

​6.2 You are solely responsible for your User Content and for ensuring that it does not violate any applicable law or third‑party rights.  

7. AI Features

​7.1 The Services may include AI‑powered features such as content generation, recommendations, predictions, or automation. Output from these AI Features is generated automatically and may not always be accurate, complete, or suitable for your specific use case. You are responsible for reviewing and verifying all AI output before relying on it.

​7.2 You remain solely responsible for any decisions, actions, or content that you take or generate using the AI Features, including compliance with applicable laws, industry regulations, and internal policies.

​7.3 Unless otherwise agreed in writing, we do not train our proprietary models on your identifiable personal data in a way that would allow other customers to see or infer your specific data. We may, however, use aggregated or de‑identified data to improve and develop our Services where permitted by applicable law.

​7.4 You must not use the AI Features to process special categories of personal data (such as health, biometric, or financial account information) unless this is expressly permitted in a separate written agreement with us and subject to appropriate safeguards under applicable data protection laws.

8. Data protection and privacy

​8.1 Our collection and use of personal data through the Services are described in our Privacy Policy, which forms part of these Terms. 
​8.2 By using the Services, you acknowledge that you have read our Privacy Policy and understand how we process your personal data.
​8.3 Where the Services use AI to process personal data, we implement additional governance and safeguards to ensure that such processing remains transparent, fair, and secure, in line with UAE data protection requirements

9. Third‑party services and links

​9.1 The Services may contain links to or integrations with third‑party websites, tools, or services. These are provided for convenience only, and we do not control or endorse them. 

​9.2 Your use of any third‑party services is at your own risk and subject to the terms and privacy policies of those third parties.

10. Disclaimers

​10.1 The Services are provided on an “as is” and “as available” basis, without any warranties, representations, or guarantees of any kind, whether express or implied, to the maximum extent permitted by applicable law. 

​10.2 We do not warrant that the Services will be uninterrupted, error‑free, secure, or free from harmful components.

11. Limitation of liability

​11.1 To the maximum extent permitted by applicable law, Basha Technology Solutions LLC and its directors, employees, and affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from or in connection with your use of the Services. 

​11.2 Our total aggregate liability in connection with the Services, whether in contract, tort, or otherwise, will be limited to the amount you have paid us for the Services in the twelve (12) months preceding the event giving rise to the claim (if any). 


12. Suspension and Termination

​12.1 We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms or applicable law, or if necessary for security or legal reasons

​12.2 Upon termination, your right to use the Services will cease, but clauses which by their nature should survive (e.g., intellectual property, limitations of liability) will continue in full force


13. Changes to the Services and to these Terms

​13.1 We may update the Services from time to time, including adding or removing features. 

​13.2 We may amend these Terms by posting an updated version on this page with a revised “Last updated” date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Governing law and jurisdiction

​14.1 These Terms and any disputes arising from or related to them or the Services are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, without regard to conflict of law principles.

​14.2 The courts of Sharjah (including, where applicable, Sharjah Media City Free Zone authorities or competent

15. Indemnity

You agree to indemnify and hold harmless Basha Technology Solutions LLC from and against any claims, damages, liabilities, costs, and expenses arising from your breach of these Terms or misuse of the Services, to the extent permitted by law. 

16. Contact Us

If you have any questions about these Terms, you can contact us at:  
Address: Sharjah Media City (Shams) Free Zone, Sharjah, UAE